“We were reluctant to use Driver’s Alert in the beginning because ThyssenKrupp Elevator had already established its own best-in-class call center, including the implementation of our own ‘How’s My Driving’ program. The process of receiving calls and notifying our branches worked well, but to enhance the success of the program we realized we needed to add or refine other elements related to tracking, reporting and driver’s safety training.”

– TOM ARMSTRONG ,Director of Fleet Management, ThyssenKrupp