DECAL-BASED DRIVER OBSERVATION PROGRAM

HOW’S MY DRIVING?

Driver’s Alert is one of the pioneers in decal-based driver observation, going all the way back to 1989. Our thorough motorist interviewing process was developed in partnership with local law enforcement. It’s so extensive and methodical that we actually screen out 60-70% of all calls. This meticulous validation process ensures you receive accurate driver behavior data, making the program the most cost-effective solution for identifying unsafe drivers before an accident occurs.

We are noted for many firsts. We’re the first fleet safety company to:

  • Use high-visibility, reflective decals for night viewing
  • Assign unique vehicle IDs
  • Record motorists’ calls
  • Integrate incident-related, online training
Our decals employ easy-to-remember, easy-to-dial, fully numeric 1-800 phone numbers. Each incident report is audited for authenticity before being submitted to the fleet or safety supervisor for review.

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CORRECTIVE ACTION TRAINING COURSES

Included with the ‘How’s My Driving?’ program are 17 eLearning courses designed to raise employee awareness and to address specific unsafe driving behaviors identified by concerned motorists. When a call report comes in, the supervisor has the option of assigning the appropriate training course to the driver. It’s one more way of ensuring your employees drive more safely. Corrective action courses include:

‘HOW’S MY DRIVING?’ AT A GLANCE

  • Peace of mind that we do it right. We field 500 calls per day. Don’t try this yourself!
  • Proven reduction in accidents
  • Rigorous quality control process – 60-70% of motorists’ calls are screened out
  • US-based call center operating 24/7/365 – Calls answered on the first ring 90% of the time!
  • 15-20% of fleet vehicles will receive a complaint call annually
  • 10-15% of fleet vehicles will receive a compliment call annually
  • High-visibility, reflective, 140-candlepower decals
  • Emailed call reports sent to supervisor in under 30 minutes
  • Document intervention and reduce liability
  • Incident reports include a digital recording of every motorist’s call
  • Training recommendations through our web-based platform
  • Insightful fleet data available online 24/7 to authorized users

 

RECORDED WEBINAR: “Lifting the Hood on 1-800 ‘How’s My Driving?’”

How's My Driving Explained

Listen To Some Sample Calls

WHAT OUR CUSTOMERS ARE SAYING

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“We were reluctant to use Driver’s Alert in the beginning because ThyssenKrupp Elevator had already established its own best-in-class call center, including the implementation of our own ‘How’s My Driving’ program. The process of receiving calls and notifying our branches worked well, but to enhance the success of the program we realized we needed to add or refine other elements related to tracking, reporting and driver’s safety training.” – TOM ARMSTRONG ,Director of Fleet Management, ThyssenKrupp

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(800) 741-5454

sales@driversalert.com

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