A training plan for developing and building skills is essential to help individuals and departments achieve their goals. In this course you will learn the importance of aligning training goals to departmental and organizational goals, six steps to create effective training and development plans for your employees, and how to manage reluctant learners.
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In the following infographic, we show you the five steps involved in a 1-800 'How Am I Driving?' incident report call---from recording a motorist's in-field observations to ensuring a safer driver returns to the road. Also included are some facts about our 'How...